Terms of service

These Terms of Service govern your access to VelvetHarbor91.store and purchases made through VelvetHarbor91.

By accessing our website or placing an order, you agree to these Terms to the extent permitted by applicable law.

Our Store

VelvetHarbor91 is an online retailer specializing in heatless curling accessories, satin curling sets, hair rollers, overnight styling products, and related beauty accessories.

Website Use

You agree to use our website only for lawful purposes.

You may not intentionally:

Interfere with website operation
Attempt unauthorized access
Introduce malicious software
Use fraudulent payment information
Misuse checkout functionality
Engage in unlawful activity through our website

Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, materials, colors, quantities, and other relevant information.

Minor differences may occur due to photography, lighting, screen settings, manufacturing tolerances, packaging updates, or reasonable product revisions.

Styling Results

Hair styling results vary between individuals.

Factors affecting results may include:

Hair type
Hair length
Hair thickness
Hair moisture
Wrapping technique
Curler placement
Setting duration
Products applied to the hair

Accordingly, photographs demonstrating a particular curl pattern or styling result should be understood as illustrative rather than a guarantee that every customer will achieve identical results.

Product Use

Customers should review and follow the instructions applicable to each product.

Products should be used only for their intended purpose.

Discontinue use if a product becomes materially damaged or causes unexpected discomfort.

Orders

Placing an order constitutes an offer to purchase.

Orders may be subject to payment authorization, inventory availability, fulfillment requirements, shipping availability, and reasonable fraud-prevention procedures.

Where legally permitted, we may cancel an order because of payment failure, inventory shortages, obvious pricing errors, suspected fraud, or other legitimate operational reasons.

If we cancel an order after collecting payment, an appropriate refund will be issued.

Pricing

Prices displayed on our website may change from time to time where permitted by applicable law.

We reserve the right to correct obvious typographical, technical, or pricing errors.

Payment

Available payment methods are displayed during checkout.

Customers are responsible for providing accurate billing and payment information.

Shipping

VelvetHarbor91 provides free worldwide standard shipping on eligible purchases.

Estimated delivery is approximately 7–10 days.

Delivery estimates are not guaranteed arrival dates.

Returns

Eligible purchases may qualify for free returns within 30 days of delivery in accordance with our Return & Refund Policy.

Intellectual Property

Original VelvetHarbor91 branding, graphics, logos, website content, and other proprietary materials may be protected by applicable intellectual property laws.

Unauthorized commercial reproduction or distribution may be prohibited.

Limitation of Liability

To the maximum extent permitted by applicable law, VelvetHarbor91 will not be liable for indirect, incidental, special, or consequential losses arising solely from the use of our website or products.

Nothing in these Terms excludes liability or consumer protections that cannot legally be excluded.

Changes to These Terms

We may periodically update these Terms to reflect changes to our products, services, operations, or applicable requirements.

The latest published version will apply, subject to applicable law.