Contact Us

We're Here to Help

Thank you for choosing VelvetHarbor91.

Whether you need help selecting a heatless curler or have questions about an existing order, our customer support team is here to assist.

Store Information

Store Name: VelvetHarbor91
Website: VelvetHarbor91.store
Established: 2022

Business Address:
2384 Stearnlee Ave
Long Beach, CA
United States

Phone: 562-754-9458
Email: support@VelvetHarbor91.store

Product Support

You can contact us with questions regarding:

Heatless curling sets
Satin curling rods
Hair rollers
Product sizes
Product materials
How to use your styling accessories
Hair length compatibility
Product care

Please include the product name when contacting us whenever possible.

Order Support

For assistance with an existing order, please provide:

Your full name
Order number
Email used at checkout
Product name
Brief description of your request

Shipping Support

We provide free worldwide shipping with estimated delivery within approximately 7–10 days.

For shipping inquiries, please include your order number.

Returns & Refunds

Eligible purchases may be returned free of charge within 30 days of delivery.

Please contact us before returning merchandise so we can provide the appropriate return instructions.