Contact information

At VelvetHarbor91, customer care is an important part of the shopping experience.

Whether you're choosing a blanket, checking an order, requesting a return, or simply need additional information, our customer support team is available to assist.

Official Store Information

Business Name: VelvetHarbor91

Website: VelvetHarbor91.store

Established: 2022

Business Address:
2384 Stearnlee Ave
Long Beach, CA
United States

Customer Support Email:
leoneqno_anaalicia@hotmail.com

Telephone:
562-754-9458

Product Questions

If you need help choosing between our faux fur blankets, fleece throws, plush blankets, or other products, please contact us before placing your order.

When possible, include the name of the product you're considering and your specific question.

Order Assistance

For questions regarding an existing purchase, please include:

Your order number.
Email address used at checkout.
Product concerned.
Brief description of your request.

This information helps us locate your purchase and respond more efficiently.

Returns & Refunds

Eligible purchases qualify for free returns and refunds within 30 days, subject to our Return & Refund Policy.

Please contact customer service before returning merchandise so we can provide the correct instructions.

Shipping Support

VelvetHarbor91 provides free worldwide shipping, with estimated standard delivery of approximately 7–10 business days.

For questions about a shipment, please include your order number when contacting us.